Overview:

Procedure:

1. "General send failure: please try again".
   If you receive this error message, your message could not be sent. Try sending the message again. If that does not work, do a soft reset of your handheld by pressing ALT + SHIFT + BACKSPACE simultaneously. The soft reset is the equivalent of pressing CTRL + ALT + DELETE on your desktop PC.



2. "Handheld is not registered: please register now". This is the first message I have tried to send, and I have never received any messages.
   When you first receive your handheld and turn it on, it will attempt to register on the network. If it is out of coverage, connected to your computer, or turned off before it could register, you need to register it manually. Simply scroll to and click Options, then select Network Settings. Click to view the menu and select Register Now. (This option may be under Host Routing Table instead of Network Settings.) You will receive an email message indicating that your handheld is successfully registered. You must be in coverage for registration to work.



3. Invalid network MAN: please re-register handheld". Before I sent the message, I discovered a weird screen on the handheld and may have changed some settings.
   This message appears if the setting for the network MAN is changed. You need to re-register your handheld. Simply scroll to and click Options, then select Network Settings. Click to view the menu and select Register Now. You will receive a message indicating that your handheld is successfully registered. You must be in coverage for registration to occur.



4. "Message included an invalid address". I have never sent a message to this person (or one of these people) before.
   If you receive this message, one of the email addresses to which you are sending the message is invalid. Check the email addresses, correct the error, and resend the message.



5. "Message refused: please try again later".
   This error message indicates a problem with your cellular data connection. Try re-registering your handheld on the network. If that fails, contact your cellular service to see if your account is still configured to allow data services.



6. "Request failed: please try again".
   A request associated with a received message (such as a request for More) was sent from your handheld, but failed due to a temporary error on your office's computer network or your BlackBerry Desktop Redirector. Send your request again.



7. "Sending failed (please resend and watch for error message)".
   This message usually appears because of a registration problem or a failure to connect your handheld to your desktop and launch BlackBerry Desktop Manager. Resend the message and watch your handheld LCD for an error message. Refer to the FAQ for that specific error message for details.



8. "Temporary network problem: please resend later".
   The network is temporarily congested. Please resend the message later.



9. "Temporary service problem: please resend later".
   There is a temporary problem with the cellular network if you receive this message. Please wait before sending your message again.



10. "Timeout: message not delivered".
    This message may appear four hours after you sent a message, indicating the message could not be sent to its destination. Please resend the message later.



11. "Send canceled by transport".
    This message indicates that the "send" was canceled before it could go through. Send the message again.



12. "Handheld message packet queue full". The messages are really short and I can type very quickly.
    This message indicates that the queue of messages waiting to be transmitted is too long. Wait until a couple of messages are successfully sent to the network before sending the next ones.

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