Overview:
This procedure applies to you when you receive the following error message on your Blackberry wireless device:
This message is used to carry data between the BlackBerry Handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
BEGINETP 176
AaH+fkIAAAAAIBAIMjAxOUJFN0YgDWJyaWFuQHFiNS5uZXQApdox1VAFQ01JTUUDQICAgIB6
AAAwMDM5Q0E5QjIrRysxAJrVu2goZ25Lt0qo4S/GDJIAGYC4mTtjIAO/GV2SMPElzx8MocWE
CuNN3mlrciHCoQ2q3JqI/Eo4/6QEVBJu1lpSL907o6R1kWksjDmfxLQPU/VcO1OKsMSLcW0v
Qkh262x3hSvdTO+kWY4!
ENDETP 7986787
.
Procedure:
The above error is indicative of a Blackberry handheld which has had its service books corrupted or which has been accidentally misconfigured to use Blackberry Desktop Redirector (or Webclient) instead of the Blackberry Enterprise Server at Link2Exchange.
The only way to fix this error is to perform the following procedures (in the order listed):
HOWTO: Perform a Clean Uninstall of your Blackberry Desktop Manager software
Installing the Blackberry Desktop Manager Software for Windows
Configuring the Blackberry Desktop Software to connect to Link2Exchange
Once you've completed these steps, send a test message from your Blackberry to your Link2Exchange email account. You should receive the message on your Blackberry.
Keywords:
blackberry error message troubleshooting
Related Documents
HOWTO: Perform a Clean Uninstall of your Blackberry Desktop Manager software
Installing the Blackberry Desktop Manager Software for Windows
Configuring the Blackberry Desktop Software to connect to Link2Exchange
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Link2Exchange
Troubleshooting