I can only receive e-mail sent from Link2Exchange users. What should I do?
Document: Q1241
Overview:
If you're new to the Link2Exchange Business service (@domain.com), it is possible that your e-mail hasn't been completely configured to connect to our service. In order to have e-mail for your domain forwarded to our servers, you must follow one of the two procedures below.
Procedure:
If all e-mail at domain.com will be hosted by Link2Exchange then you must make sure that the MX (Mail eXchanger) records for your domain point to the Link2Exchange servers. MX records are DNS entries that tell the Internet to which server e-mail addressed to users on your domain should be sent. You can either set these MX records up on your existing DNS server or you can move your DNS hosting to Link2Exchange and set up the MX records on our servers.
If the primary mail server for your domain will not be Link2Exchange but you want some of your domain's e-mail addresses on the Link2Exchange servers then a workaround must be employed to forward your e-mail from your primary mail server to the Link2Exchange mail server for the e-mail accounts we host for your domain. This is because all e-mail for a domain gets delivered to the primary mail server. In order to have part of that e-mail sent to a different server, it must be forwarded from the primary server to the second server. You will have to use a specially-crafted forwarding address to send e-mail from your server to ours. See the article below for assistance.
Link2Exchange
Troubleshooting