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HOWTO: Create a contact list in your shared Public Folders

Document: Q1127

Overview:

Outlook's public folders can be used to share all types of data, from emails to calendar events and contact lists. Many companies have large customer contact stores which would benefit from being stored in a Public Folder because when one employee updates a contact, everyone else will see the update without having to make it themselves in their Outlook.

Procedure:

CREATE A PUBLIC FOLDER CONTACT LIST

  1. Open the Public Folder folder. (If none exists or you don't have permission to use it, have your admin account create one in your control panel. Then have admin Manage Permissions on the folder so that you're a Publishing Editor.)
  2. Right-click on the Public Folder and click New Folder.
  3. Under Name, type the name you want to give this contact list (for example, Vendors).
  4. Under folder contains, select Contact Items.
  5. Click OK.
  6. Move any contacts you want to put in this folder into it or create new entries. (You can use import/export of a folder to do this.)
  7. To make this folder show up in Outlook when you click 'To:' on an email message, do the following:

    1. Right-click on the contact list you just created and click Properties.

    2. Click the Outlook Address Book tab.

    3. Put a check next to 'Show this folder as an email address book'.

    4. Click OK. Now you can select contact list when you click To: on a new message in Outlook. (NOTE: This will not work in OWA, only in Outlook. In OWA, you must copy the email address from a contact and paste it into a new mail message.)
  8. To have this address list show up as the primary address list, see the link below on how to have a different contact list show up first in Outlook.


Keywords:

create contact list public folders outlook

Related Documents

HOWTO: Have a different contact list show up first in the address book

Managing your Public Folders in the Link2Exchange Control Panel

HOWTO: Create a calendar in your shared Public Folders

HOWTO: Add a file (not attached to an email message) into your Public Folders



Notes:

No Notes.

Document Created: Nov 12 2004 2:23PM by: Scott Heffner, last updated: May 10 2006 4:07PM - Q1127
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