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 Link2Exchange
 iPhone

HOWTO: Configure your iPhone to access your Link2Exchange account via Activesync

Document: Q1345

Overview:

The iPhone uses activesync to sync your exchange accounts Mail, Contacts, and Calendar. You will need the correct data plan through your cell provider that allows activesync.

Important Note: When you configure a device to sync with Exchange, all existing calendar and contact information on the device is overwritten. Additionally, iTunes no longer sync contacts and calendars with your desktop computer. You can still sync your device wirelessly with MobileMe services.

Procedure:

*NOTE* Before you start, enter your email address in the customize box at the top of this page, this will modify the article to have the correct server information for your account.

To synchronize your iPhone to your you@yourdomain.com account, please follow these instructions. Please keep in mind that you can configure only one Exchange account per device.
  • Go to Settings > Mail, Contacts, Calendars abd then tap Add Account.
  • Tap Microsoft Exchange.



    When you manually configure the device for Exchange, use this chart to identify the settings and information you enter:
  • Email: you@yourdomain.com
  • Server: mail.link2exchange.com
  • Username: Enter your OMA address:
  • Enter your email address below and click GO to find your OMA Username.
    Your Email Address:
    USE THIS USERNAME:
  • Password: The same password as your Link2exchange account, https://mail.link2exchange.com
  • Description: Enter descriptive title that identifies this group of settings.



  • After the Exchange account is successfully configured, the server’s passcode policies are enforced. If the user’s current passcode doesn’t comply with the Exchange ActiveSync policies, the user is prompted to change or set their passcode. The device won’t communicate with the Exchange server until the user sets a compliant passcode.

  • Next, the device offers to immediately sync with the Exchange server. If you choose not to sync at this time, you can turn on calendar and contact syncing later in Settings > Mail, Contacts, and Calendars. By default, Exchange ActiveSync pushes new data to your device as it arrives on the server. If you prefer to fetch new data on a schedule or to only pull new data manually, use Settings > Fetch New Data to change the settings.



  • If you wish to change how many days worth of emails are synchronized to your device, go to Settings > Mail, Contacts and Calendars. The default setting is three days.

  • *NOTE* Currently because of limitations of the iPhone's Activesync software emails will only be pushed to the inbox, if you have rules that direct email into subfolders they will not show on your iPhone until you open the folder and it requests the data from the server.

  • Keywords:

    iphone activesync

    Related Documents

    Q1007 - Frequently Asked Questions



  • Notes:

    No Notes.

    Document Created: Jul 16 2008 11:06AM by: Jason Lehoux, last updated: Aug 29 2008 11:39AM - Q1345
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