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Changing your Link2Exchange account mail quota

Document: Q1261

Overview:

Some Link2Exchange users receive a lot of email. So much, in fact, that they exceed the maximum amount of space alloted for their account type. When this happens, our system will automatically disable the user's ability to send email. (The user will continue to receive email until he/she exceeds 130% of their alloted disk space to avoid loss of incoming email. The disabling of the ability to send email is a warning mechanism.)

Fortunately, Link2Exchange has built in the flexibility for you to modify your e-mail account quota as needed to suit your account usage. IMPORTANT!! Updating user's quotas will result in a change to your bill in most cases. Please see the Link2Exchange website for disk space pricing details.

Procedure:

  1. Business accounts (@yourdomain.com)

    1. Contact your organizational admin and have him/her update the quota on your account.

    2. If you are the organization admin, see Changing a user's mail quota via the Link2Exchange Control Panel
  2. Personal accounts (@link2exchange.com)

    1. Personal accounts do not have the ability to change their own quotas. To request a quota change, contact us via our web-based support form and specify the following:

      1. The @link2exchange.com e-mail address for which you'd like to update the quota.

      2. What you'd like the quota set at.



Keywords:

updating changing quota self-management user

Related Documents

Changing a user's mail quota via the Link2Exchange Control Panel

Pricing for extra storage space for your Link2Exchange email account(s).

Generating a report on your domain users' mail quotas.



Notes:

No Notes.

Document Created: Mar 4 2005 7:53PM by: Scott Heffner, last updated: Jun 28 2011 11:15AM - Q1261
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